Digital Transformation & Experience
Precise helps government entities innovate and creates agile solutions that transform our customers’ technology and improve performance. Our expertise covers everything from automated SaaS-based services to mobile apps. We can assist with a wide range of mission-critical IT initiatives, whether that involves crafting an enterprise portal strategy, implementing an advanced enterprise content management (ECM) system, or developing procedures for mobile device management. Precise provides the expertise and resources you need to transform your architecture and change the way you provide services to your internal and external stakeholders.
AT A GLANCE
SaaS-based enterprise IT service process automation
Enterprise Portal strategy and implementation
Enterprise Content Management strategy and implementation
Mobile adoption strategy, mobile application development
Success Stories
Automated Mobile Inspection Solution
To support inspectors in carrying out a federal agency’s regulatory mission, we developed a comprehensive mobile inspection platform utilizing mobile technology and intelligent questionnaires to standardize and automate the customer’s fieldwork operations.
We designed the overall mobile architecture, using the Mobile Device Management (MDM) solution, online/offline data synchronization, and mobile security implementation. We delivered the mobile inspection platform to over 4,000 investigators across the country.
Enterprise IT Service Automation with ServiceNow
We developed the IT Service Portal and Service Catalog for a large agency using ServiceNow with the goal to streamline and transform the customer’s manual, PDF-based and labor-intensive IT service processes into smart online forms and end-to-end automated workflows.
Within 6 months, we automated and released 28 service offerings to the Service Catalog and supported 22,000 agency-wide users. The automated services we developed and supported have dramatically improved the efficiency, transparency, and accountability for our customer.
With an estimated savings of over $1.8 million through automation, the Precise team was recognized with a Team Excellence Award by the agency’s Chief Operating Officer.