Leading Government Agency Transforms Cumbersome Paper Records with Agile Implementation

A U.S. federal agency responsible for ongoing laboratory inspection of regulated products relied primarily on a paper-based process to record sample analyses but this recording process varied across the agency’s labs, and business engineering protocols were not standardized into a single, compliant automated platform. To remedy this, the agency procured a core LIMS, but it needed customization to meet the agency’s evolving needs, so the agency sought integration and implementation assistance.

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